About 211

​211 is a helpline connecting people to government and community-based, non-clinical health and social services. It is available across the country. 

What does that mean? 

When you are looking for information about programs or services in your region, just dial 2-1-1. 

The free and confidential service can be accessed 24 hours a day, in more than 150 languages. 

When you call, a real person will answer the phone and talk to you about your situation. They will then guide you to programs and services that are right for you.

211 is your front door to support making your pathway to care and resources a guided and trusted one.

What can I call about? 

211 keeps records on tens of thousands of government and community-based programs so you can call about almost anything! 

Whether you have an aging parent you are concerned about and want to find out what programs exist in your region, or you lost your job and want to know how to access financial support, food, and employment services, dial 2-1-1. 

Whether you are struggling and want help finding mental health support, or you are a senior looking for transportation to medical appointments, dial 2-1-1. 

If you know somebody struggling to pay their utility bills, or cover their grocery bill, dial 2-1-1. 

If you are a parent who has been told your child is having trouble at school and needs an assessment, dial 2-1-1. 

211 is here to help with any of life’s challenges.

The 211 promise

 211 aspires to connect people with the appropriate information and services, enhance Canada’s social infrastructure, and enable people to fully engage in their communities.

You do not have to give your name or personal details to ask for information. 

United Way Centraide Canada and the 211 National Service Provider Network pride themselves in serving regions across the country and upholding the highest ethical standards in our interactions and accuracy in our listings.

Help starts here.

211 is now available in your region.

For help with:

Dial 2-1-1 or visit 211.ca

Free  |  Confidential  |  24/7  |  150+ Languages  |  211.ca

Connecting with Indigenous Communities